Google Penguin Got You Down? Work on Customer Service

You can redirect your energy into activities that have a positive return. Customer service is an area where many small businesses do poorly. Investments in training and staff, guided by research, will help retain customers during tough SEO times.



via Search Engine Watch - Latest http://searchenginewatch.com/article/2304611/Google-Penguin-Got-You-Down-Work-on-Customer-Service